Closing out the year with a solid plan is essential for customer education leads and program managers. This post provides a practical end-of-year checklist, helping managers wrap up key tasks like auditing course content, reviewing engagement and performance metrics, gathering stakeholder feedback, and setting preliminary goals for the coming year.

Where should your customer education team sit within your organization? From customer success to marketing, the right placement can significantly impact business outcomes. Discover key strategies for designing an effective structure that maximizes ROI and drives cohesive learning experiences

A proactive approach to refreshing your customer education strategy is essential for staying ahead in a dynamic business environment. Here are 5 signs it’s time to revisit your strategy.