Our Articles
Our thoughts about all things related to strategic education programs.
Seven Dimensions of Education Strategy that Smart Companies Prioritize
Is your company’s education strategy truly driving business value? Smart organizations prioritize seven key dimensions—spanning program alignment, content strategy, delivery methods, and more—to create impactful customer education and training programs. Whether you’re a leader shaping company-wide initiatives or a designer focused on learner outcomes, this article reveals the framework successful businesses use to build cohesive, results-driven education programs. Ready to level up your strategy?
Should Learning & Development Oversee Your Company’s Education Strategy?
Who should own your company’s customer education strategy? While it might seem like a natural fit for Learning & Development, the reality is more complex. Discover the key differences between learning and education strategies, and why finding the right home for customer education could be the strategic game-changer your business needs.
Organizational Design Strategies for Effective Customer Education
Where should your customer education team sit within your organization? From customer success to marketing, the right placement can significantly impact business outcomes. Discover key strategies for designing an effective structure that maximizes ROI and drives cohesive learning experiences