Our Articles  

Our thoughts about all things related to strategic education programs.

Seven Dimensions of Education Strategy that Smart Companies Prioritize

Seven Dimensions of Education Strategy that Smart Companies Prioritize

Is your company’s education strategy truly driving business value? Smart organizations prioritize seven key dimensions—spanning program alignment, content strategy, delivery methods, and more—to create impactful customer education and training programs. Whether you’re a leader shaping company-wide initiatives or a designer focused on learner outcomes, this article reveals the framework successful businesses use to build cohesive, results-driven education programs. Ready to level up your strategy?

Read More
Why Your Business Needs a Unified Education Strategy
Customer Education Vicky Kennedy Customer Education Vicky Kennedy

Why Your Business Needs a Unified Education Strategy

Discover why education strategy is the missing piece in your business puzzle. Uncover the dimensions of a holistic approach and learn how to align your content, delivery, audience, measurement, and communications strategies for maximum impact. From mapping existing programs to avoiding common pitfalls, elevate your education initiatives to drive business success.

Read More
How to train your customers and partners using adaptive learning experiences
Customer Education, Product Training, EdTech Vicky Kennedy Customer Education, Product Training, EdTech Vicky Kennedy

How to train your customers and partners using adaptive learning experiences

Personalized learning is an effective approach to tailoring learning experiences to the level and abilities of each of your learners. It has powerful implications for large-scale enterprise learning programs like customer academies, partner training, and product education. Yet, it’s underutilized in these areas. This article dives into the requirements necessary to make adaptive learning technology work for you, including tips on leveraging frameworks for adaptable content structure.

Read More