Achieve long-term and sustainable results with our programmatic approach to educating your market.
Customer Education and Product Training Services
echt \ekt\ - adj: genuine; real; authentic
Education is a Powerful Business Strategy
We are Echtus, the go-to partner for global businesses ready to tap into the strategic secret weapon of education. With over 40 years of combined experience, our team specializes in offering data-informed, results-oriented consulting and professional services tailored to meet your company’s unique opportunities. Our range of deep expertise spans both product and program development in over a dozen industries and verticals, enabling us to deliver guaranteed results to our clients.
What We Do
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We offer per-project or retainer-based consulting using our proprietary methodology to unite teams, scale programs with purpose, design holistic and measurable strategies, and implement a programmatic approach to education.
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Our content services provide extra support to teams who lack internal resources. We offer a range of hands-on services in curriculum and instructional design, e-learning authoring, competency framework creation, and assessment development.
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To see a full picture of your program’s performance and impact on the business, you’ll need to implement a measurement framework that connects the right leading performance metrics to lagging business impact metrics. We help you move beyond loose correlations to tell a compelling ROI story.
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We deliver bespoke live training for product-centric education teams, adjacent teams that support education, executives interested in expanding their market education, and new hires coming from other disciplines.
Echtus is the trusted partner for innovative businesses who are ready to get more from their customer education, partner enablement, credentialing, and product training programs.
Our aim is to empower organizations to use education strategically and effectively to drive real business results. We do this through a collaborative, consultative approach that both supports and upskills your team.
Latest Articles
“I highly recommend Vicky to anyone seeking an exceptional partner in customer education. Her expertise in aligning on strategy, building out a plan, and helping us execute with clear and actionable feedback was incredible for our team. Her passion shines through and she was truly just a joy to work with. She’s also been vested in how our courses are performing, long after our engagement with her is over. I cannot say enough good things about Vicky!"
— Katie Holms, Director of Community and Strategic Customer Programs
Ready to see results?
Schedule a free discovery call today.
Where should your customer education team sit within your organization? From customer success to marketing, the right placement can significantly impact business outcomes. Discover key strategies for designing an effective structure that maximizes ROI and drives cohesive learning experiences