What We Do
Full scale consulting and professional services in all things education, training, and certification.
Our Services
Strategic program design for education and certification programs
Curriculum and instructional design
E-learning authoring in Kwantic, Evolve, or Rise
Customer Academy MVP: Build, launch, and test a customer academy on our partner platform
Assessment creation and psychometric evaluation
We offer a wide range of consultative and hands-on services in education, training, and assessment. Our clients are mid-size or large enterprises across the globe. Our hands-on services include:
Competency framework and taxonomy development
Organizational design: Implementing a programmatic approach to education
Hiring and onboarding for education, training, and certification staff
Data analysis for ROI measurment
Consulting Sample Projects
Unified Strategy
After mergers, acquisitions, and reorgs, there are likely many product-centric education initiatives across your company, like customer education, owned by different teams. We take a unique collaborative approach to bringing teams into alignment, creating a holistic vision and strategy for a company-wide approach to educating your market.
Analysis and benchmarking of all programs using our proprietary scorecard
Cross-functional workshops to align on program definitions, scope, goals, and strategy
1:1 with team leads to implement measurement framework
Complete mapping of all audiences by need, to program goals and business metrics
Program Scale
Many product-centric education initiatives, such as customer education, start small. When it’s time to expand scope and scale content, the options can be overwhelming. We partner with team leads to design a measurable strategy that targets business outcomes and scales at the speed of the business.
Analysis and benchmarking of program using our proprietary scorecard
Identification of optimal tech stack for delivery (i.e., LMS, LXP, e-learning authoring)
Consulting on development of scaled curriculum, modular content, and personalization
1:1 with team to implement strategic framework
Certification Strategy
Certification programs can be a powerful addition to your product education, customer training, or partner enablement initiatives. We’ll provide expertise in structuring, defining, building, and growing your program to ensure it is credible and legally defensible.
Collaborative consultation to bring the business into alignment on the definition and scope of certification
Audience segmentation analysis, job task analysis, competency framework development
Assessment development and psychometric consultation
Program policy, go-to-market, and badging
The Echtus Framework
The Echtus Framework™ is our unique approach to fostering alignment between your business goals and education outcomes, and promotes visibility into the full performance of your product-centric education programs.
On-Site or Virtual Training
We deliver bespoke live training for education teams, adjacent teams that support education, executives interested in expanding their education initiatives, and new hires coming from other disciplines. Sample workshops include:
Education Program Management
The objective of this training is to up-skill new managers, or those new to education, in the principles of education strategy, managing IDs, collaborating with stakeholders and SMEs, and presenting metrics to leadership.
Instructional Design 101
It’s common for those without formal ID experience to find themselves responsible for instructional content development. This training targets actions that will immediately improve content quality.
Measuring Success
Measuring the success of education programs involves an understanding of the connection between learning and behavior. This training up-skills those looking to prove value and show positive ROI.